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Smart Customer Service
March 28, 2012
American Customers Have a NICE Flight
Airline improves the customer experience with NICE Systems' SmartCenter suite.
Speech Technology Digest
Inphonite Rolls Out InphoniteVoice 2012
IVR and messaging solution offered for Saas and on-premises
Ortsbo Initiates U.S. Patent Process for New E-Reader Language Translator App
Company prepares to enter new market
Spansion Teams Up with Nuance
Deal extends voice recognition for embedded technologies.
Christoph Mosing Appointed President of Enghouse Interactive USA
Veteran software executive will lead the company's strategic growth in interaction management business.
Speech Technology News Features
Voxeo Rolls Out Location-Based Intelligence with Voice Self-Service Apps
Companies will be able to identify customer locations.
Speech tech companies promote hands-free devices to prevent accidents.
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