April 04, 2012
Deployments
UTOPY speech analytics solution puts healthcare collection group on the road to recovery.
Forward Thinking
When consumers use multiple devices, give help where it's needed.
Industry News
Visual voice messaging offers comprehensive message transcription and social media integration.
With the release of the VeriSpeak SDK, voiceprint identification can now be added to Android smartphone applications.
New app lets users speak captions
NICE is used to record and analyze voice communications used for investigations and debriefing.
The company is leveraging its 411 directory assistance and 999/911 emergency services expertise to support 511 travel advisory and other N11 services.
News Feature
Avaya Collaborative Cloud provides a strategic framework for cloud-based collaboration solutions using Avaya unified communications, contact center, networking and services.