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Smart Customer Service
June 13, 2012
Voice Biometrics Comes of Age
Make the Right Tech Request
Companies that cut costs on RFP consultants may pay a high price.
Speech Technology Digest
Virtual Hold Technology Names Wes Hayden CEO
The industry veteran will lead the growth of the emerging company in the customer conversation space.
Vangard Voice Systems and AML Partner for Voice Productivity on AML Mobile Devices
The mobile voice solution delivers new workforce productivity on AML mobile devices supporting warehouse management systems and other mobile supply chain applications.
Philips Speech Processing Unveils Updated SpeechExec Enterprise
Features include tighter integration with Nuance software.
Mobile Technologies Unveils First Real-Time Lecture Translation System
The solution uses machine learning technology to serve up English subtitles in real time.
Nuance's Dragon Express for Mac App Store Adds More Languages
Expands availability of voice recognition solution
Nuance Solution Powers Mutare Messaging Software
Voicemail to Text integrated with enterprise voicemail service
Speech Technology News Features
Nexidia Unveils Interaction Analytics
Software provides multichannel searching
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