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Smart Customer Service
June 20, 2012
No Surprise, Siri Satisfies
Speech Analytics Set to Surge
Speech Technology Digest
ReadSpeaker Speech-Enables AARP Foundation's W.I.N. Web Site
AARP Foundation's W.I.N. Web site now has ReadSpeaker's online text-to-speech service to help adult and older workers get better access to its written content.
Voxeo Brings Multichannel Communications to SMBs
Teams up with OneReach for offering
Nexidia Rolls Out Upgraded Version of Capture
Unveils release of call recording software
CereProc Opens its CereVoice Cloud
The TTS specialist offers its TTS software as a cloud-based product now in beta testing.
ICSI Research Launches New Speech Recognition Project
Research aimed at new ways to advance ASR technology
Speech Technology News Features
Siri Expected to Arrive on the iPad 3 Later This Year
iPad3-release.com reports the iPhone's voice-activated personal assistant is set to debut on the new iPad 3 following the launch of Apple's new operating system, iOS 6.
Strong Gains Expected for Speech
IBISWorld report predicts 2.3 percent growth to $1.1 billion by year's end.
Nexidia Releases New OnDemand Program
Offers process improvement and performance management accessible to contact centers of all sizes
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