August 15, 2012
FYI
Industry News
Phones use Nuance's voice and NLU technologies.
Biometrics solution also provides emotional state analysis.
Solution helps contact centers prepare for compliance challenges by ensuring all consumer contact is systematically recorded, dynamically retrievable and available for analytics.
Provides management and analytics of mobile customer service apps.
Predictive text input lets users discover TV content.
Interact
This valuable tool offers unique insights into caller motivations.
News Feature
Companies need to tear down the siloes to make the most of their opportunities.
Self-service solution enables voice activation on all mobile apps.