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Smart Customer Service
August 29, 2012
Speech Technology Digest
Siemens OpenScape Xpressions Integrates Dragon Voicemail-to-Text
The solution delivers transcribed voice messages directly to an email inbox.
New Voice App Lets Users Update Social Media from Their iPhones
TalkTapp lets users post messages in 23 languages.
Dragon Voicemail to Text Transcribes Esnatech's Office-LinX Voicemails
Enables delivery via text message, email, and IM.
Voice Assist Applies for Patent for Next Generation Home Phone Service
Technology reroutes subscribers to a voice-activated assistant.
Speech Technology News Features
Cyara Announces Latest Version of Contact Center Testing Suite
Users gain more control, flexibility, and time savings with end-to-end, automated IVR, contact center, and voice infrastructure testing.
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