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Smart Customer Service
September 19, 2012
HD Voice: A Crystal-Clear Connection
Wideband audio can make enterprise applications more accurate.
VUI Design: A Career Path Less Taken
Hiring the art of creative constraint
Speech Technology Digest
GM Voices Teams Up With LumenVox
The two companies will jointly develop voice prompt e-commerce portal.
Nexidia Releases Next-Generation Interaction Analytics Software
The new Interaction Analytics features multichannel searching and categorization, enhanced dynamic reporting, and a new user interface.
Voice Analysis Application to Feature Hosted Option
Castel Detect to be integrated with hosted dialer solution.
Fonality Announces New Voice Recognition Technology
The company releases a new voicemail transcription service that delivers messages as text.
Android Concierge Solution Gets Its Voice from NeoSpeech
VoiceText is the basis of the Shabette Concier application in Japan.
Speech Technology News Features
Nuance to Acquire Ditech Networks
The $22.5 million deal adds to Nuance's voicemail-to-text business.
Expect Labs Analyzes Conversations in Real Time
MindMeld's underlying technology listens as you talk to ensure that information you need is always at your fingertips.
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