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Smart Customer Service
November 28, 2012
Siri-ous Influence: Enterprise Virtual Assistants Have Arrived
First came Apple's Siri for the iPhone. Now there's Nina, Lexee, and Sophia for business use.
Three Trends to Watch in 2013
Speech Technology Digest
3M Collaborates with VocalZoom
Companies develop voice-enabled user interface technologies.
Santander Consumer USA, CallMiner Release Real-Time Alert System
Speech analytics-based platform monitors calls for specific wording.
KnowledgeShift Launches Speech-to-Text Conversation Manager
Application adds keyword and speech translation capabilities.
EasyAsk Partners with SAP
Solution provides Siri-like interface for CRM.
Speech Technology News Features
Veveo Releases Conversational Interface for Pay TV Services
The advanced natural language interfaces to offer intuitive user experiences and usability across multi-screen video programming.
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