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Smart Customer Service
January 23, 2013
The Cloud Will Drive Growth in Mobile Speech Recognition
Speech Technology Digest
Voxware Enhances Functionality of its Voice Solution
Software upgrade provides new capabilities to Voxware's Voice Management Suite.
M*Modal Launches Program for Integrating Speech Understanding Technology in Healthcare IT
Program offers vendors support and training to enhance EHRs.
VoiceBox Voice Personal Assistant Patent Portfolio Expands
Recent patents cover the use of voice in mobile advertising.
Nuance's Dragon Drive Voice-Enables Hyundai's Next-Generation Connected Car
Hyundai's connected car prototype brings intelligent, conversational in-car connectivity to the mass consumer market.
VoiceAssist Is Now Available for the iPhone
The app lets users connect their iPhones to interact hands-free in the car.
Voxeo Renames VoiceObjects to Voxeo CXP
The name change reflects the company's focus beyond just the voice channel.
Speech Technology News Features
NICE Rolls Out Fraud Prevention Solution
Technology will track fraud patterns and screen interactions in contact centers.
The View from AVIOS
Banking on Multimodality
For financial transactions, gains are seen but challenges remain.
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