Speech Technology Magazine

February 06, 2013


FYI

Speech Technology Digest

NICE Launches Cloud-Based WFO Suite

The cloud-based offering addresses growing market demand and customer need for flexibility.

Honda and Acura to Integrate Siri

Siri Eyes Free technology will appear on select 2013 car models.

Speech Technology News Features

Oracle Buys Acme Packet

The deal adds session border control technology to Oracle's communications offering to speed the deployment of all-IP networks.

The Business Case

Improving the Customer Experience with IVR Analytics

Streamline the service process for end-to-end benefits.

 
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