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Smart Customer Service
May 08, 2013
Speech Providers Embrace the Cloud
The forecast is bright for hosted solutions.
Speech Technology Must Address Users' Needs
Speech Technology Digest
NEC Releases Speech Recognition Solution
Voice detection technology uses noise cancellation in home and car environments.
Avaya Expands the DevConnect Select Product Program
New partners include LumenVox.
GEICO Debuts Interactive Voice Assistant
Solution integrates technology from Nuance's Nina.
Oddcast Releases Online Speech API Vocalware
The pay-as-you-go model charges per audio stream.
Speech Technology News Features
U.S. Bank Trials Nuance's Nina
The voice-based mobile virtual assistant app offers customers more self-service options.
Voice and Email Merge in Skype for Outlook
Microsoft integrates voice and video calling service into its popular email app.
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