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Smart Customer Service
May 15, 2013
Building a Sound Social Presence
Microblogging enhanced with audio could bring personality to posts.
Assessing Speech-Enabled Help Apps
Users seeking voice-enabled service and support have several choices.
Speech Technology Digest
New App Lets Users Add Voice to Pictures
The app lets users add voice to photo files and share them via email, Facebook, or YouTube.
Beyond Verbal Technology Decodes Human Emotions Through Raw Voice
The patented technology contains emotion detection engines that can understand mood, attitude, and other emotional elements.
HouseLogix Releases Speech Recognition Device
VoicePod enables hands-free remote control.
Speech Technology News Features
Voxeo Launches CXP 13 Platform
Technology includes multichannel and mobile capabilities.
Barclays Deploys Nuance Voice Biometrics Solution
Customers embrace authentication of use.
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