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Smart Customer Service
June 19, 2013
Analytics and Compliance Increase Call Recording Investments
Speech Technology Digest
Mitel Acquires Contact Center Supplier prairieFyre
The deal is expected to be key to Mitel's growth going forward.
Speech Processing Solutions Updates Philips SpeechExec Pro Software
Work flow management software supports an intuitive professional dictation and transcription process.
NeoSpeech TTS Powers New Japanese Learning App
Japanese voices added to Rakudasoft's Hands-Free Sensei mobile app.
Eckoh Acquires Veritape
Deal strengthens Eckoh's position in global markets.
Speech Technology News Features
AAA Urges Drivers to Stop Using Speech
New research finds hands-free does not mean distraction-free.
Nuance Launches Dragon Medical Practice Edition
Solution seeks to address EHR usability resistance.
Talking to the World
Speech applications don't exist in a vacuum.
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