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Smart Customer Service
June 26, 2013
Consumers Want More, Better Voice Capabilities
Speech Technology Digest
Rubidium Releases Dutch ASR and TTS Package
Dutch language release is available now as part of Rubidium's European language pack.
Dragon Mobile Assistant Expands with Intelligent Driver Mode
Automatically switches to driver mode in a moving car; adds customizable wake-up word and voice notifications for Facebook, texts, calls, and appointments.
Fonetic Unveils Trading Record Keeping Solution
Linguistics-based speech and text analytics software analyzes trading floor conversations.
Nuance’s NDEV Program Gives Voice to TV Apps
The mobile app developer program expands with beta access to speech for TV apps.
Waves Introduces MaxxSpeech Technology
Solution enhances the performance of speech recognition engines.
Nexidia and FICO Partner
New solution offers multichannel collections and recovery services.
Speech Technology News Features
J.D. Power Finds Consumer Dissatisfaction with In-Car Speech
Appetite for speech is keen, but solutions have yet to catch up with expectations.
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