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Smart Customer Service
October 02, 2013
Speech Technology Digest
KnoahSoft Releases Harmony WFO Version 4.0
Workforce optimization solution provides mobile access and real-time speech analytics in a cloud-ready platform.
Translate Your World Teams Up with ReadSpeaker
Companies to combine voice-to-subtitles system with subtitles-to-voice capabilities.
CallCopy Changes Its Name to Uptivity
Changes convey heightened focus on enabling organizations to improve all aspects of the customer experience.
Speech Technology News Features
Transcription Outsourcing Releases Free Dictation App
The company's iPhone app is free to use; customers pay per minute of transcription time.
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