June 11, 2014
Speech Technology Digest
West becomes a member of Interactive Intelligence's Elite Partner program.
Mattersight and ID Analytics work on voice biometrics and speech analytics solution to detect fraud in the contact center.
VoiceCover lets job applicants record one-minute audio files to pitch themselves.
Financial services will continue to lead in deployments, according to Biometrics Research Group.
SpeechPro's Voicekey solution is rated Avaya-compliant.