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Smart Customer Service
June 18, 2014
Speech Technology Digest
SpeechTrans Releases SpeechOne API
Patent-pending SpeechOne API from SpeechTrans enables real-time recording, dictation, translation, transcription, conferencing, and communication with devices.
Telent Acquires Voice Perfect
The merger of the two English firms brings voice to more transportation hubs.
HigherGround Partners with CallMiner
The partnership will involve the integration of CallMiner's speech analytics and Calibre's data analytics.
CallFinder Partners with Customer Centered Strategies on Speech Analytics
Technology helps companies discover the content of conversations in call centers.
AccuSpeech Mobile Releases Android Version
AccuSpeech now spans multiple mobile operating systems for smartphone, tablets, and ruggedized devices.
CallMiner Releases Eureka Express Mining
CallMiner's new cloud-based speech analytics solution is aimed at call centers with time-critical processes.
Speech Technology News Features
Domino’s Adds Voice Ordering to Mobile Apps
Domino's new virtual assistant is based on Nuance's Nina Mobile technology.
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