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Smart Customer Service
June 25, 2014
Speech Technology Digest
SpeechStorm Partners with Cyara for Customer Experience Testing
S-Connect for Cyara helps to ensure that IVR systems deliver optimum customer experience.
Tim Hortons Launches Mobile App with Voice Capabilities
Tim Hortons' new mobile app for Windows devices features voice-activated mobile payment technology.
AppTek Sells Its Machine Translation Tech to eBay
The company's natural language processing technology is used in government and commercial settings.
Smiffy’s Implements Voxware’s Cloud Voice Solution in Its Warehouse
Voxware's cloud solution enables Smiffy's to scale and address seasonal spikes while delivering 2 million products globally each month.
Speech Technology News Features
Nexidia Bulks Up Latest Version of Speech Analytics Software
Interaction Analytics 11.0 makes it easier to organize topics, categories, and metrics.
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