Speech Technology eWeekly - August 20, 2014

Features

SpeechTEK Speakers Call for Conversational Technologies

Speech will always come up short until it can engage in two-way dialogues, panelists point out.

Speech Technology News

ZOOM 5.3 Offers Call Recording and Advanced Speech Analytics

ZOOM Quality Management Suite includes improvements in security and speech analytics and integration with a third-party recording applications. (Featured on SmartCustomerService.com.)

[24]7 Releases [24]7 Speech

[24]7 Speech blends predictive, omnichannel, and natural language technologies in one self-service solution.

BigHand to Release Version 2 of iCreate Integrated Total Workflow Productivity Suite

BigHand and Esquire Innovations have integrated their total workflow productivity suites.

PromptSmart Launches Teleprompter App with Voice Recognition

Real-time speech-based text scrolling is now a reality on iOS mobile devices.

BT Wholesale and Avaya Partner to Launch Cloud Solutions

Avaya's unified communications and contact center solutions are now available in the cloud through BT Wholesale.

Sensory Updates TrulyHandsfree Voice Control for NLP-5x Chip

Improvements include 50 percent gain in accuracy and a 65 percent reduction in power consumption.