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Smart Customer Service
September 10, 2014
Speech Technology Digest
Clarabridge Now Offers Speech Analytics
Clarabridge adds speech analytics to its complete voice of the customer portfolio.
VideoDubber to Use Acapela TTS
Acapela voices will help dub video content in more than 30 languages.
Nuance and Toyota Extend Voice Recognition Partnership
Nuance Dragon Drive will be included in the Toyota Entune and Lexus Enform app suites.
PBS Implements Nexidia QC to Verify and Sync Captions
Nexidia QC automatically syncs closed caption for PBS stations, over-the-top, and Web content.
Dialogic PowerMedia XMS Receives LumenVox Platform Compatibility Certification
Dialogic's platform is compatible with LumenVox's text-to-speech and speech recognition products.
New Philips Digital Recorders Feature Dragon NaturallySpeaking
Algorithms help reduce background noise.
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