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Smart Customer Service
October 22, 2014
Speech Technology Digest
LinguaSys Launches GlobalNLP API Portal for Developers
Unique semantic network-based natural language processing technology is now available for free testing.
Nuance and eClinicalWorks Deliver Voice Apps for Ambulatory Care
ioS and Android apps available for EHR speech recognition in outpatient settings.
MemeSpeak Launches Voice Blogging Tool
MemeSpeak lets users create talking animations that can be shared through social networks.
Noble Systems Adds Real-Time Screening to Speech Analytics
Real-Time Speech Analytics can provide agents and supervisors immediate feedback during the call.
NeoSpeech Releases NewsSpeak App
NeoSpeech NewsSpeeak relies on TTS technology to let users listen to preferred news stories.
Mitel Enhances MiContact Center
The latest upgrades to Mitel's MiContact Center includes tighter integration with Microsoft Lync. (Featured on
Speech Technology News Features
Google: Teens Embrace Voice Search More than Adults
Google Mobile Voice Study examines use of Google, Siri, and Cortana by age groups.
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