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Smart Customer Service
March 25, 2015
Speech Technology Digest
Nexidia Announces Dialogue Search v2.0
Dialogue Search 2.0 offers combined phonetic and metadata search and filtering, Avid Interplay MAM Support, and an enhanced user interface.
OneTravel Launches Opal Voice-Integrated Flight Search
OneTravel Opal lets visitors to its Android app search for flights with a voice interface.
NICE and BoomeRing Integrate Mobile Recording Solution for Regulatory Compliance
The integration enables mobile carriers to record customer interactions across multiple channels.
Allscripts and NoteSwift Partner to Provide Speech Recognition for Electronic Healthcare Records
Agreement enables Allscripts to resell NoteSwift 2.0 to treat more patients with fewer clicks.
Voice Changer App by Sergio Viudes Enabled for Intel Atom Processor-based Android Tablets
Users can amuse their friends with this versatile voice manipulation app.
Clutch Group Unveils Audio.IQ Audio Analytics
Audio.IQ is a solution for any audio discovery, regulatory investigations, litigation, and compliance needs.
Speech Technology News Features
Authentify Furthers Voice Biometrics in Healthcare
Multifactor mobile authentication can be delivered to patients and providers via voice biometrics and QR codes.
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