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Smart Customer Service
May 06, 2015
Speech Technology Digest
Virtual Assistant Market to Top $3 Billion by 2020
Businesses will continue to adopt the technology for customer interactions, especially on mobile devices. (Featured on
Speech Semantic Provider Yactraq Partners with Venture Firm
Company aims to drive adoption of consolidated data information.
Epiq Systems Named an Intelligent Voice Platinum Partner
Legal solutions provider to boost its audio eDiscovery practice.
Google Opens Speech API to Third-Party Apps
Android mobile device users can now open and use third-party apps with Google Voice.
I Print n Mail Launches Direct Mail Tool with Speech Recognition
Next Gen Direct Mail offers technology that records and scores calls by the tone of the customers' voice.
Speech Technology News Features
M*Modal Beefs Up Functionality in Speech Solution for Physicians
While Fluency Direct's speech recognition is more accurate than ever, the company wants you to know it's only one of several capabilities.
CallMiner Adds SpeechPro Voice Biometrics to Eureka Apps
SpeechPro's technology can separate speakers in call center recordings. (Featured on
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