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Smart Customer Service
July 15, 2015
Speech Technology Digest
Foxtons to Implement CallMiner Eureka
Real estate agency will deploy real-time and post-call speech analytics.
Nuance Joins athenahealth's "More Disruption Please" Marketplace
Dragon Medical 360 is now part of athenahealth's Marketplace offerings.
VocalIQ Spun Out from Cambridge University
New speech artificial intelligence company set to launch products in Q3.
Virtual Digital Assistant Market to Quadruple in Five Years
Research firm Tractica expects the market for digital virtual assistants to grow from 821 million in 2014 to more than 3.3 billion by 2020.
IDUSA Invests in Voice Automation
The automotive replacement parts supplier will leverage voice technology inside its warehouse operations.
Speech Technology News Features
Verint Releases Identity Authentication Solution
Solution leverages speech biometrics, speech analytics, and other technologies to separate customers from fraudsters.
Information Today Inc. Mourns the Passing of Michele Masterson
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