Speech Technology eWeekly - August 19, 2015

Speech Technology News

[24]7 Adds Deep Neural Networks to IVR

Microsoft's DNN technology brings greater speech recognition accuracy to the [24]7 Customer Engagement Platform.

Printronix to Distribute AccuSpeech Mobile

The partnership will expand AccuSpeech's reach into the supply chain.

Cyara Launches Crawler IVR Mapping Software

Cloud-based Cyara Crawler offers contact center IVR discovery and documentation.

Nuance Enhances Conversational Multichannel Customer Self-Service

Nuance has extended its natural language understanding technology and conversational artificial intelligence solutions across more channels.

Interactions Launches New Technology Labs

The new facilities will be dedicated to advancing speech and natural language understanding solutions.

Veterans to Get Avatars at VA Medical Centers

iDAvatars will lead the interactive avatar design for the U.S. Department of Veterans Affairs.