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Smart Customer Service
September 30, 2015
Speech Technology Digest
Amazon Echo Brings Voice-Control to Insteon Devices
Users of Insteon's smart home connected devices can control their systems with voice commands through the Amazon Echo.
Nuance Introduces Dragon Medical Advisor
Dragon Medical Advisor is a computer-assisted physician documentation solution that provides real-time advice for improving clinical notes.
Artificial Solutions Releases Teneo 4
Teneo 4 provides a single platform for the development of artificial intelligence and natural language apps.
Zappware Launches Voice Recognition for Smart TVs
Zappware voice control supports multiscreen content discovery.
Serious Factory Uses Acapela TTS in Its Virtual Training Suite
The serious gaming provider will use Acapela Group's cloud-based speech synthesis technology in its training solution.
LumenVox to Release ASR Version 14.0
The latest release of LumenVox's speech recognition includes support for Brazilian Portuguese, error reporting, and multiword processing.
Speech Technology News Features
W3C's Voice Browser Working Group to Disband
The World Wide Web Consortium's subgroup created the VoiceXML standard, but sees interest shifting away from IVRs to smartphone apps.
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