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Smart Customer Service
October 14, 2015
Speech Technology Digest
Acapela Sees Partial Management Buyout
Acapela has undergone a change in its ownership structure.
Sears to Implement Vocollect Voice in More Warehouses
Sears Holdings and Speech Interface Design will work to bring voice picking to several warehouses in 2016.
Voxware Launches Food Bank Community Partnership
Voice technology provider to make a donation for every pick made using VMS product
CallCabinet Partners with AudioCodes for Skype for Business Recording Solution
The partnership combines CallCabinet's cloud infrastructure and Office 365 solutions with AudioCodes' Microsoft-certified SmartTAP call recording technology.
Pronexus Launches VBVoice 10 with VisualConnect
One call flow now creates both traditional IVR audio interactions and smartphone touchscreen interactions.
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