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Smart Customer Service
November 11, 2015
Speech Technology Digest
Creative Virtual Adds Its Virtual Assistants to Genesys' AppFoundry
The Smart Help solutions improve customer engagement through natural language dialogues.
Audio4Fun Updates Voice Changer Software
Version 9.0 of the Dimaon Edition of Voice Changer features a smoother interface, more voice morphing options, and Windows 10 compatibility.
Dragon Medical Now Captures More Than 100 Million Patient Stories Per Year
Physicians' need for portability across mobile, Web, and desktop drives increase in use of Nuance Dragon Medical Cloud-based Platform.
LeTV Adopts Conexant AudioSmart Technology for Its Smart TVs
Conexant makes voice control possible from across the room.
Speech Technology News Features
Enghouse Interactive Updates Its Customer Interaction Portfolio
Contact Center: Enterprise, Communications Center, Contact Center: Service Provider, Communications Portal, and Quality Management Suite all get upgrades. (Featured on
Genesys Launches AppFoundry, a Customer Service App Marketplace
AppFoundry will be the only enterprise marketplace "focused 100 percent on service solutions." (Featured on
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