December 30, 2015
Speech Technology Digest
For the 60th straight year, Avaya powered NORAD's hotline for tracking Santa.
Tripudio integrates Aspect's Zipwire cloud contact center service to its core network platform.
The NoHold Virtual Assistant can provide localized support within days.
Globitel's SpeechLog 7 call recording and quality management solution is certified for use with Avaya's Aura Communication Manager and Aura Contact Center solutions.
VoiceNavigator 8 is certified compatible with Avaya Aura Experience Portal 7.0.1.
Speech Technology News Features
The provider of self-service solutions adds market-ready mobile, We,b and IVR self-service applications to the Genesys Customer Experience Platform. (Featured on SmartCustomerService.com.)