Speech Technology Magazine

 

May 11, 2016


Speech Technology Digest

Aspect Previews Aspect Via

Aspect Via delivers native interaction management, workforce optimization, IVR, and digital self-service capabilities. (Featured on SmartCustomerService.com.)

Kayak Adds Voice Capabilities to Travel Search

Amazon Alexa users can now search flights, hotels, and rental cars, and more on Kayak.com with voice.

Melanoma Institute Australia Implements Winscribe Dictation

Melanoma Institute Australia selects Winscribe as its preferred provider of mobile dictation and digital dictation workflow management solutions.

AVST Wins Texas Contract

State cooperative signs AVST as technology provider for education and government agencies

Globitel Releases Workforce Management 2.4.1

Updates include a new Web interface and dynamic reporting. (Featured on SmartCustomerService,com.)

IBM Brings Watson to South Korea

IBM will add Korean to Watson's conversational languages and develop programs for its introduction into South Korea.

Speech Technology News Features

Nuance Launches the Nuance Transcription Engine

Nuance Transcription Engine is capable of translating a minute of audio into text in six seconds.

Cyara Launches Virtual Agent

The new solution can test how efficiently contact center agents interact with desktop systems and apps. (Featured on SmartCustomerService.com.)

 
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