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Smart Customer Service
June 01, 2016
Speech Technology Digest
Aspect Emerges from Debt Restructuring
Completion facilitates growth, product innovation, and ongoing pivot toward becoming a provider of cloud-based contact center, self-service, and workforce optimization solutions.
MD Anderson Cancer Center Implements Nuance
The University of Texas' MD Anderson Cancer Center will implement Nuance's Dragon Medical and PowerScribe 360 for clinical documentation.
Conexant AudioSmart Certified for Skype for Business
Conexant offers a Microsoft-certified Skype for Business group speakerphone PC.
Five9 Partners with Altura
Altura and Five9 have announced a strategic partnership in enterprise virtual contact center.
RedOwl Partners with Verint
RedOwl adds voice capability to regulatory surveillance platform using Verint risk and compliance analytics solutions.
InGenius Connector Enterprise 4.0 Is Rated Avaya-Compliant
InGenius' CTI application is compatible with key Avaya customer engagement solutions. (Featured on
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