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Smart Customer Service
November 09, 2016
Speech Technology Digest
CallMiner Launches Customer Engagement Analytics App Exchange
Eureka Xchange drives extensibility to the Eureka speech analytics platform.
Sundown Launches Artificial Intelligence App Chloe for Magento
Sundown AI enhances the mobile users' experience through a new voice-powered app integration with Magento.
AppTek Partners with AD Digital
AppTek's speech technologies will strengthen AD Digital's portfolio for media solutions in Brazil.
Readspeaker Now Preinstalled with Blackboard Learn
Readspeaker's text-to-speech is now available as part of Blackboard's Learn system to read content aloud to students.
SoundHound Provides Voice Control for Rand McNally’s OverDryve
Rand McNally's connected car device incorporates SoundHound's Houndify natural language voice platform.
Dallas311 Adds Natural Language IVR from Nuance
Nuance's conversational IVR phone system, Easy Speak, fields questions deliverded via natural language inputs.
Verbio Voice Biometrics Rated Avaya-Compliant
Verbio's voice biometrics application is compatible with key Avaya customer engagement and engagement environment solutions.
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