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Smart Customer Service
November 17, 2016
Speech Technology Digest
Five9 and Verint Announce Global Partnership
The partnership expands the availability of contact center and workforce optimization solutions to organizations of all sizes. (Featured on
Hyundai Adds Blue Link Skill For Amazon Alexa
Hyundai owners can use Amazon Echo voice commands to control their cars from home.
Vocantas Partners with Kronos
The new aliance brings IVR to workforce management solutions.
BigHand Partners with All Covered
All Covered will help market and sell BigHand's digital dictation products in North America.
Casio Releases Moment Link Voice App
Casio's location-based communication app for the WSD-F10 smart outdoor watch supports voice messaging.
CDK Partners with Snap Recording for UC Solution
Professional voice recordings and system messaging management is now available to dealerships using CDK's Voice Connect.
Sugr Makes Amazon Alexa Available on Its Cube Wi-Fi Speaker
Sugr is among the first audio brands to integrate Alexa Voice Service into its products.
Enghouse Acquires Presence Technologies
Spanish company expands Enghouse's contact center presence into new markets. (Featured on
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