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Smart Customer Service
April 12, 2017
Speech Technology Digest
Americans Show Growing Interest in Voice Assistants
Nearly one third of Americans own or plan to own voice-based digital assistants.
Nok Labs Teams with Persistent for Sign-In for App Services
The collaboration between Nok Nok and Persisitent brings biometrics to in-app services.
Tobii Dynavox Introduces the Indi Speech Tablet
Indi is a Windows-based tablet for helping those with speech impairments communicate.
Leviton Integrates Apple HomeKit with Decora Smart Lighting
Users can control their Decora smart lighting settings with voice through Apple HomeKit integration.
OnviSource Integrates Nuance Transcription Engine into Captora
Nuance's Transcription Engine is being used by OnviSource's speech-to-text and analytics solutions.
Clarabridge Adds Voice Transcription and Advanced Analytics for Contact Centers
CX Contact Center solution transcribes recorded calls and applies text and sentiment analytics to
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