Speech Technology Magazine

 

September 12, 2018


Feature

2018 SPEECH TECHNOLOGY IMPLEMENTATION AWARD: SITEL GROUP

Analyzing, and Improving, Agents' Performance

2018 SPEECH TECHNOLOGY IMPLEMENTATION AWARD: ISRAEL DISCOUNT BANK

Letting Customers Send Their Money Where Their Mouth Is.

2018 SPEECH TECHNOLOGY IMPLEMENTATION AWARD: SAYIN’ IT SAM

A Game Platform Helps Nonverbal Children Find Their Voice.

Industry Voices

Top 5 Tips for Designing Chatbots

The following five tips should help you avoid most common pitfalls while designing your chatbot or digital assistant and create a satisfying user experience.

Guidelines for Designing Chatbots (Video)

Ulster University Professor Michael McTear identifies key resources for chatbot design best practices as well as tools and frameworks for building voice-user interfaces in this clip from SpeechTEK 2018.

Speech Technology Digest

Adobe Announces Marketing Cloud Enhancements

With Adobe Target, companies can iterate and test voice-based content and offers for assistants, such as Amazon Alexa, to deliver personalized, voice-driven customer experiences.

Red Bee MediaPartners with Speechmatics to Make Broadcast Content More Accessible

Red Bee Media's new live automatic subtitling solution will help make unregulated content such as social media accessible for the deaf and hard-of-hearing.

Global Chatbots Market to Witness a CAGR of 22.6% during 2018-2024

The global chatbots market is increasing significantly and is expected to reach USD 1,230 million by 2024, at a CAGR of 22.6%, according to a new report.

transcosmos Releases a Voice Recognition Solution for Contact Centers

Helps clients improve service quality and operational efficiency by a one-stop service including its implementation and operations.

Speechmatics Extends Transcription Offering With Sounds Feature

Feature launched to differentiate between how a word sounds and how it is written.

 
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