Speech Technology eWeekly - September 26, 2018

Features

Speech Technology in the Field: Case Studies in Speech Recognition, AI, IVR, Chatbots, and more

As part of this year's Speech Industry Awards issue, we wanted to give some attention to the many innovative uses of speech technology—and, more broadly, artificial intelligence (AI)—we've seen throughout the year in almost every industry vertical. Read on to find out more about just a few of the implementations that caught our eye in 2018.

Editor's Letter

Data Privacy Concerns Should Govern Speech Technology Industry

Security and privacy issues around voice assistants are sexy, but these concerns manifest themselves far more often in more mundane ways.

Speech Technology News

Amazon Announces Alexa's New Features

Alexa now knows how to do millions of things, including new capabilities across Routines, Music, Smart Home, Home Monitoring, Alexa Calling, Amazon FreeTime on Alexa, and more.

Amazon Announces New Echo Devices

Amazon introduced a new line-up of Echo devices, Echo companion devices, and Amazon smart home devices, making it easier to bring the features and convenience of Alexa to any room and now, to the car.

Lexalytics Data Extraction Services Enables Hybrid Analysis of Both Structured and Unstructured Data from Corporate Documents

New offering brings Natural Language Processing technologies to document data extraction market.

Testfire Labs Launches AI Assistant, Hendrix.ai, for Better Business Meetings

Testfire Labs, developer of artificial intelligence (AI) enterprise productivity tools, announced the commercial availability of its award-winning flagship product, Hendrix.ai.

ZaiLab Enters US Channel Through New Supplier Partner Relationship with Intelisys

ZaiLab, a next-generation software company specializing in omnichannel, cloud-based contact center software, announced its new Supplier Partner relationship with Intelisys, a ScanSource company and a Technology Services Distributor.

LumenVox, VoiceTrust Merge, Offer Full-Suite of Speech Tech Biometrics

LumenVox and VoiceTrust are merging their businesses in what Neil MacDonald, chief commercial officer, calls a true merger of equals to provide customers with a full suite of speech technology speech biometric solutions.

Industry Voices

How AI is Charting the Use of Chatbots in IT

Artificial Intelligence technology helps to improve enterprise workflows and IT practices.

The Case for Active Listening in Speech Recognition (Video)

SpeakEasy AI CEO Frank Schneider explains how AI and active listening improve ASR accuracy in this clip from SpeechTEK 2018.

How Intelligent Agents Leverage NLU, Intents, and Entities (Video)

Ulster University Professor Michael McTear discusses how contemporary natural language-based intelligent agents use intents and entities rather than traditional parse trees in this clip from SpeechTEK 2018.