Speech Technology Magazine

 

January 30, 2019


Feature

Extracting User Data from Speech Applications

Speech applications are a great source of user data, but there are questions to be considered before undertaking any data-heavy project

Industry Voices

Why Consumers Prefer People For Customer Service Queries

Do customers consider chatbots a better solution to common issues they may face online? A survey suggests that human-facing customer service is still the best way to satisfy your customers.

Digital Marketing & Voice Search: What Marketers Need To Know

The smart speaker marketplace—think Amazon Echo and Google Home—is growing like gangbusters, and digital marketers who are in the know, are bracing for its impact. The emerging category is evolving rapidly, and could affect the digital marketing landscape in a similar way that mobile devices and smartphones did a decade ago—except maybe faster and more pervasively.

Speech Technology Digest

Verbit Introduces AI-Transcription Technology to Eight U.S. Universities

Technology enables universities to support both students and academic departments by expanding learning opportunities through widespread access.

Artificial Solutions Announces Proposed Listing on Nasdaq First North

Artificial Solutions Holding ASH AB, a specialist in enterprise-strength conversational AI, announced that it has entered into a reverse takeover agreement with Indentive AB.

Avaya and Verint Extend Workforce Engagement Management for Cloud

Cloud-based deployments bring new operational intelligence capabilities to more contact centers to transform the customer experience.

Voice Value

AAC Tech Can Help Those with Speech Disabilities Navigate Public Places

Augmentative and alternative communication puts control in the hands of people with speech disabilities, and that should be good for businesses, too

 
[Newsletters] [Home]