Continental Airlines Game-Changing Strategies with Speech Self-Service
A Voxify White Paper

Jared Miller, Director Customer Self-Service, Continental Airlines, introduces a new service that changes the way you travel. Continental is now offering the first speech self-service "Voice Check-in" by phone. With this service, customers will receive automated telephone calls allowing them to interactively check-in for flights over the phone. The service is a complete end-to-end, automated speech solution that raises the customer service bar to new heights.

In this on demand webcast you will learn:

• The business problem that Continental faced in providing check-in options to customers
• The Voice Check-in solution
• The many speech self-service offerings available today

View the on demand webcast and download the presentation slides