Industry Insight: What do AI and Voice Terminals Have in Common?

Sponsored by ARGOS Computer Systems

The new class of voice terminals offers an ideal bridge between users and advanced services. Serverside applications come in many forms, but the most promising rely on artificial intelligence (AI). Yet what we consider to be AI, today, often relies on machine learning and differs greatly from the classic IVR. Today’s machine learning is largely about categorizing data. Software developers provide either clear instruction on how to establish the categories or how to supervise the AI during categorization. This type of AI works well for tasks involving a lot of data, and allows computers to do things like operate vehicles, spot trading patterns in financial markets and predict failures in equipment.  Download this informative paper to learn more!

Also, make sure to catch Jack's Insights in the Winter 2017 issue of Speech Technology magazine for additional information.