Speech Technology Magazine

 

Speech Technology — Speech Technology People's Choice Awards 2019 Voting

Welcome to Speech Technology Magazine's People's Choice Awards! This year we're turning the power to choose the best speech tech providers over to you, the people. Vote for your favorite company in each category, and let us know which companies matter most. 


  About the Nominees:

  • [24]7.ai[24]7.ai delivers intent-driven customer engagement solutions for Fortune 1000 companies. With 20 years’ experience in managing customer journeys, [24]7.ai leads the market in blending AI and chatbots with human talent to deliver superior customer experience.
  • AccuSpeechMobileAccuSpeechMobile delivers innovative voice automation for supply chain (warehouse & distribution) and field services (MRO and more). Deployed on the existing mobile devices and fully supporting multimodal work (scanning/on-screen text), AccuSpeechMobile’s voice automation allows customers to leverage existing investments, increase productivity, reduce errors, raise worker satisfaction, and ultimately improve profitability.
  • AivoAivo revolutionizes the communication between companies and their customers. Since 2012, the company develops automatic customer service solutions powered by AI. The company has +100 clients in 32 countries and serves +2M people monthly. With Aivo companies offer 24/7 automatic support and deliver memorable omni-channel experiences to their customers.
  • AppenAppen is a global leader in the development of high-quality, human-annotated datasets for machine learning and artificial intelligence. With over 20 years of experience, expertise in more than 180 languages, and access to a crowd of over 1,000,000 worldwide, Appen partners with global companies to enhance their machine learning-based products.
  • AppTekAppTek is a pioneer and leader in software that translates text and speech within documents, audio, images and video into more than 30 languages. AppTek’s artificial intelligence-based platform uses advanced technology to power enterprise applications people use every day for needs like eCommerce, consumer analytics, global humanitarian relief and more.
  • Audyssey laboratoriesAudyssey eVR is a complete suite of advanced acoustic and voice algorithms to enable accurate voice recognition and clear voice communication on any device.
  • Cobalt Speech and LanguageIn five short years, Cobalt has risen to the top of the heap for speech and language technology. They have made breakthrough virtual assistants for surgical assistants, factory machines, and software applications. Cobalt's STT is deployed in the cloud, on premises, and on edge devices in situations from call centers to courtroom transcription to personal assistants. Cobalt's depth of experience and complete suite of proprietary technology set them apart from the crowd.
  • Cogito CorpCogito helps organizations be more human with AI that analyzes agent behavior and delivers live guidance to improve customer service. The human aware technology augments an agent’s natural abilities, fostering empathy and rapport with customers. With happier agents and more engaged customers, organizations can more effectively fulfill their brand purpose.
  • ConcentrixConcentrix is committed to accelerating digital transformation through self-service and automation technologies. We create personalized, contextually relevant customer experiences and use outcome-based delivery models to minimize our clients’ risk as they evolve to a digital-first future. Results include a 67% reduction in misrouted calls and $1.4 million in annual cost savings.
  • Creative VirtualCreative Virtual’s conversational platform brings together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement. Our suite of products provides tightly-integrated virtual agents/chatbots (V-Person™), live chat (V-Person Live Chat™), and knowledge management, workflow management and business intelligence reporting (V-Portal™) to enable organizations to deliver seamless, end-to-end engagement.
  • CyaraCyara ensures your contact center runs flawlessly. Cyara’s IVR discovery means you automatically have up-to-date design documentation. Its automated testing accelerates development of CX systems and confirms your system will perform under pressure. Lastly, Cyara’s CX monitoring delivers real-time alerts, so you can immediately address any issues that arise.
  • Enterprise Integration Group (EIG)Enterprise Integration Group (EIG) has been at the forefront of voice user interface design for over two-decades. We are driven by user research and clear thinking, even when this flies in the face of accepted wisdom. Our clients will tell you that we always focus on the best interest of our client and their end-customers. We never just sell the dream. A vote for us is a vote for openess, independence, clear thinking, insight and integrity. Vote for the little guy with a big punch!
  • GlobalmeAre people with darker skin colors more “dangerous” than lighter skinned people? Does a longer beard call for a secondary inspection at the border? Discrimination is a human issue. How will civilization progress when computers start making biased decisions? Globalme is creating solutions to mitigate discrimination in machine learning data.
  • GoVivace Inc.GoVivace Inc. is a leader in speech & signal processing technologies. We design & deliver software & APIs for speech recognition & voice biometrics for speaker verification & identification. The services provided by us, directly and indirectly, plays a vital role in the daily lives of people in the U.S. & around the globe whether they are conversing on IVR system or to a call center agent, watching a sports event or using smartphones for 511 services across the U.S.
  • Intelligent VoiceIntelligent Voice’s blisteringly fast and secure GPU based speech recognition is paving the way in speech to text capabilities. Through innovations such as the SmartTranscript® and GPU-accelerated speech recognition, Intelligent Voice empowers organisations to build real world speech and speaker recognition and text analysis solutions to meet their specific business use cases.
  • InteractionsInteractions develops omnichannel Intelligent Virtual Assistants (IVAs) that handle enterprise customer engagement. Powered by a unique combination of AI and human understanding, Interactions IVA allows customers to effectively engage in natural conversations with companies on any channel, at any time - eliminating the frustration associated with outdated customer care technologies.
  • LANGUAMETRICS INCLanguaMetrics, Inc is the creator of LanguaBooks(tm) the engaging new digital form for books that Speak, Listen and Teach! LanguaBooks(tm) are for young and emerging readers, and English Language Learners of all ages. Learners read from the screen and our advanced speech scoring technology repaints the text based on how well they have pronounced the words. Properly pronounced words light up in green while words that need improvement light up in red. Native speaker models are embedded.
  • LumenVoxLumenVox recently integrated and merged with VoiceTrust and is rapidly becoming a trusted global total speech solutions provider. Combining a European presence, 18 years’ experience, a cumulative NPS Score of 91, deep funding and a seasoned team, LumenVox provides a more comprehensive stack of speech, multifactor and multimodal biometric technology.
  • Marchex"Marchex developed state-of-the-art Speech Recognition in business conversation domain to address spontaneous
  • NemesyscoOnly "Genuine Emotion Detection", personality and risk assessment by voice analysis. Nemesysco is dedicated to developing advanced and non-invasive investigation and security tools, fraud prevention solutions, CRM applications, consumer products and psychological diagnostic tools. All Nemesysco's products and services are based on Layered Voice Analysis (LVA), our proprietary and patent protected voice analysis technology.
  • NoteSwiftNoteSwift's Samantha helps ease the burden for physicians by intelligently & automatically helping enter patient encounters into their EHR systems. Through the use of AI/machine learning/NLP technologies, Samantha takes input from any speech recognition, intelligently parses the narrative into structured data elements, assigns coding outputs to all the required sections of the EHR. Reduces clicks and saves physicians 6-8 hours/week of documenting patient notes.
  • PhonexiaPhonexia transforms voice to knowledge with its innovative speech analytics and voice biometrics technologies. Its Phonexia Speech Platform is the first on the market using exclusively deep neural networks to allow speaker identification with extremely accurate and fast results. The Phonexia Speech Platform packs a wide range of speech technologies into a single, highly modular platform that is easy to integrate with other solutions.
  • PronexusPronexus is a proven leader in interactive voice response (IVR) software. Established in 1994, Pronexus specializes in telephony, speech and database integration technologies. Our flagship product, VBVoice, enables feature-rich inbound and outbound IVR solutions that improve customer service and streamline internal processes. Thousands of companies use VBVoice in IVR applications, ranging range from auto attendants to automated payment, fax applications, notification, polls and surveys.
  • RadisysRadisys' MediaEngine combines the ability to process speech from a limited vocabulary of keywords and commands to natural language interaction in the context of voice and video calls. With integrated speech recognition, it offers a cost-effective alternative to traditional Automated Speech Recognition approaches, lowering the cost and complexity of deploying and maintaining external network elements by as much as 90%.
  • RankMinerRankMiner’s A.I. platform analyzes a person’s voice – not the words used, but HOW they are spoken – to reveal the speaker’s intent and predict what the speaker is likely to do. RankMiner increases client profitability by reducing costs of employee turnover and increasing revenue through collections and cross-sales.
  • ReadSpeakerLooking to deliver a natural, engaging, and customized user experience? ReadSpeaker offers solutions that give a voice to your content, differentiating your brand with natural-sounding, high-quality text-to-speech. Using deep learning technology to synthesize speech, we offer a vast selection of solutions needs in 50+ languages and 200+ voices to over 10,000 customers in 65 countries, on premise and in the cloud.
  • Rev.com (parent company to Temi)Temi is the most accurate automated speech recognition engine today. It transcribes audio to text in minutes. Easily record audio (lectures, interviews, meetings, etc.) and request transcripts for $0.10/minute. Receive fully searchable, editable, and shareable transcripts. Visit www.temi.com or download the iOS or Android app.
  • Sensory, Inc.Sensory is a pioneer and innovator in voice control for consumer electronics. We started doing machine learning and neural nets 24 years ago, before it was trendy! Since then we have shipped in over 3 billion products from companies like Google, Amazon, Samsung, Motorola, Mattel, Hasbro, Huawei, Plantronics.
  • SensoryCelebrating its 25th year transforming how people interact with CE devices, virtual assistants, vehicles and more, Sensory's embedded AI technologies have long been the go-to standard for companies that want to enhance the UX of their products through wake words, voice control and voice biometrics. Focused on accuracy, efficiency and user privacy, all of Sensory's technologies run on device, providing incredible performance without risking user data privacy.
  • SoapBox LabsSoapBox Labs specializes in accurate, age-appropriate and safe (COPPA/GDPR compliant) speech recognition technology for children. Our global, scalable, real-time cloud-based speech recognition engine (also available offline) is licensed to third parties. Application areas include toys, robotics, gaming, AR/VR, IoT also education (reading and language learning).
  • SoundHound Inc.SoundHound Inc. is a key innovator in voice-enabled AI and conversational intelligence technologies. Its Houndify voice AI platform, the result of a decade of stealth R&D, is currently used by Mercedes-Benz, Honda, Hyundai, Motorola, Nvidia, Samsung, and 60,000 other partners.
  • SpeechmaticsSpeechmatics, a Cambridge-based machine learning company, provides speech technology to industries including media, broadcast and enterprise software. Some societal benefits of the technology include; improving accessibility of video content to the deaf and hard of hearing through captioning, and enabling call centres to deliver outstanding customer experience through call analytics.
  • SpeechMED Inc.SpeechMED’s smart device application speaks medical information to patients in the language that they understand removing obstacles to clear communication regardless of language preference, age, vision or literacy level. This results in improved health literacy, higher rates of medication adherence, reduced chance of medical mishap and the resulting costs to society. We have a vision for a new communication future in healthcare.
  • TheatroAt the center of Theatro’s Conversational Platform is an AI-powered Intelligent Assistant. Through a simple conversational interface, the Intelligent Assistant connects associates to each other and to critical enterprise applications. Being connected to store operations via voice, Theatro's solution empowers employees to provide an incredible and fluid customer experience while increasing sales, employee productivity, conversion rates and operational profitability.
  • Transport for New South Wales"The multi-award winning Transport for NSW 'Transport Bot' provides citizens with answers to over 500 general enquiries, real-time next services departure information, personalised disruption alerts, ability to process customer feedback and escalate to a human for train, bus, ferry, and light rail services in NSW.
  • verbitVerbit’s audio-to-text solution fuses artificial and human intelligence to provide 99.9% accuracy at a rate 10 times faster than the industry standard. The platform leverages contextual data, specific acoustic models and current events to provide each customer with a tailored model that fits their particular requirements.
  • Verint SystemsA pioneer in speech analytics, Verint is recognized as the global leader in this space for 16 years running -- with 70 patents and 1,000 customer deployments worldwide in 66 languages. Verint Speech Analytics analyzes calls on the order of 1 million calls/day at many customer sites.
  • VoiceInteractionVoiceInteraction with its origins in the Academia, aims to deliver accurate and efficient automatic closed captions to create easily searchable multiplatform content through proprietary software's based on Machine Learning, Knowledge Discovery/Extraction and Deep Neural Networks techniques. We create Knowledge from speech!
  • VoiceSenseIs it possible to anticipate if an applicant will default on a loan by just listening to his or her voice? What about the likelihood of a prospect making a purchase or the potential success of a job candidate? Yes, it’s possible with VoiceSense behavioral predictive speech analytics. Using validated, language-independent speech analysis, VoiceSense helps increase sales, improve retention, assess financial risk, enhance recruitment, track mental health and much, much more.
  • VoiceVibes, Inc.When it comes to customer satisfaction or patient experience, “how” your employees sound can be even more important than “what” they say. VoiceVibes measures how people sound across 20 different vibes such as confident, authentic, pushy and detached.
  • WitlingoSaaS startup Witlingo launches innovative, highly usable, user favorite Products and Voice Applications. The ‘Castlingo’ package lets anyone record and share their thoughts, ideas, advice, tips and tricks through an Alexa Skill with ease – you can record in your mobile app, and your friends, family, or other audience can stay updated by just asking for your skill, and listening to your 'micro-casts'! -- 'Voice Twitter? No, much better!'   Available via Web, Facebook, Google Assistant and Amazon Alexa.