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DialPro Northwest Offers Innovative Tips To Businesses On How To Keep Employees Connected To The Office Under New Hands-Free Cell Phone Usage Laws
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With hands-free cell phone driving laws going in effect today in both California and Washington State, leading voice messaging and unified communications provider DialPro Northwest has this advice for businesses that not only keeps employees legal but eve
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Seattle, WA (7/1/2008) - Now in its 20th year of helping enterprises work better through improved communication, DialPro Northwest offers these suggestions to businesses to keep their employees connected to the office when driving while complying with the law:
- Consider incorporating speech recognition tools into current IT infrastructure. These tools can connect employees with email, voice mail, contacts, calendar and more over the phone using simple voice commands, without the need to access a computer or other device. With a hands-free cell phone, blackberry or other device, employees can make calls, check appointments and schedule meetings, check and send email and more, simply by speaking into the phone, without the need to touch a phone or keypad.
- To improve communication for both customers and employees, consider adding speech recognition capabilities to an existing telephone system. Both customers and employees can easily call a business and reach the individual or department they want, or get frequently requested information such as driving directions, simply by speaking the request, without ever using their hands to punch in a number or extension and eliminating the need to press ?1? for this or ?2 ?for that.
?Incorporating speech recognition capabilities within the corporate IT infrastructure or telephone system is a great way for businesses to help employees and customers comply with these laws,? said Dennis R. Tyler, president of DialPro Northwest. ?Not only do these tools help keep people legal while providing appropriate access, but many of our customers have found that they also increase customer service and employee productivity.? Among the DialPro customers using speech recognition technology are Pemco Technologies, accounting firm Clark Nuber and the Port of Tacoma.
Founded in 1988, DialPro Northwest Inc. is a leading provider of enterprise voice messaging and unified communications solutions. DialPro?s mission is to help companies work better through improved communication. DialPro uses a broad range of technology solutions, deep expertise, and a consultative approach to achieve this vision and help companies of all sizes improve the way they do business. Its specialty is on business communications solutions and applications that surround and leverage the telephone system, and are designed to help its clients get a greater return on their telephony investment. Customers include enterprises in business, government, education and healthcare worldwide. DialPro, which partners with many of the leading manufacturers, has extensive knowledge and experience in providing and supporting enterprise voice messaging and speech-enabled solutions. For more information, please visit the company website at www.dialpronw.com.
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DialPro Northwest
Editorial Contact:
Dennis R. Tyler
206-624-9727
dennist@dialpronw.com
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