Metaswitch Forum 2011, Las Vegas (October 3, 2011) -- Lyrix, a provider of enterprise-focused software-as-a-service (SaaS) solutions, today introduced Mobiso, a new cloud-based speech assistant to Metaswitch customers.

For a number of years, Lyrix has been directly selling to the large enterprise market as well as white-labeling its solution to high-end IP-PBX vendors and hosted VoIP service providers. Because deploying premisea-based speech applications can be complicated and expensive, the company wanted to make its enterprise-quality solution available to businesses of any size at a very attractive price with minimal operational support required. The product has been re-architected under the Mobiso brand name to be a massively multitenant cloud-based SaaS offering, providing Lyrix partners with same-day service activation and unlimited scalability.

"By making our Speech Assistant service available as a pure hosted offering, we are taking the guesswork out of selling and deploying a world-class, enterprise-proven speech-enabled auto attendant," said Stewart Hampton, marketing director at Lyrix. "In combination with our professional services package, we enable our Metaswitch customers to build business and increase revenues. It is simple to implement, easy to use, flexible, and priced right."

"When it comes deploying VoIP services, our customers are always looking for ways to improve their subscribers' experiences while reducing operational complexity and expense," said Ken Cavanaugh, director of business development at Metaswitch. "Lyrix will enable Metaswitch customers to add speech recognition capability to our powerful cloud-based auto attendant, making it even easier for callers to reach the right contact. Callers using mobile phones or Bluetooth devices now have a simpler way to interact with auto attendants, which creates a better caller experience."

About Lyrix

Lyrix, established in 1995, is an enterprise-focused communications-as-a-service (CaaS) company based in the Boston metro area. Lyrix provides enterprise communications solutions, including cloud-based wireless expense management, unified communications, and speech recognition assistants, to SMBs and Fortune 50 Companies worldwide. The company's partners include Alcatel, Broadsoft, Mitel, and Cisco, and its client base includes Ernst & Young and Citigroup UK.