Phonologies, a provider of products targeted toward larger communication and messaging solution vendors, today made available a lightweight VoiceXML Interpreter for Windows Desktop and Server Environments. Phonologies' VoiceXML Interpreter, popularly known as InterpreXer, is an out-of-the-box solution for SIP-based environments that enables application developers to seamlessly develop and deploy VoiceXML applications right on their Windows desktop.
These applications can be deployed in high-density Windows server environments that run Phonologies InterpreXer. The product has been architected to separate media handling, document interpretation and telephony running as independent background services to ensure high availability, scalability, and module distribution. "We are very excited to have finally released a windows version after focusing on Linux platforms for over nine years, which will give developers a way to leverage our desktop and server products to quickly respond to market opportunities," said Prashant Lamba, director of business development at Phonologies.
In a recent report published by Frost and Sullivan there is continued interest in premise-based (CPE) IVR systems and enterprise voice portals, but with certain challenges to be overcome, especially the perceptions that speech-enabled self-service applications are too complex and expensive to build and support. According to the report, the objective is to make speech-enabled IVR and voice portal applications easier and faster to develop and manage over time. Mr. Lamba added, "The market to sell low-cost, rapid to deploy solutions for pre-built/packaged IVR and voice portal applications remains largely untapped, and by adopting InterpreXer, developers can target SoHo users for intuitive voicemail or even simple high volume inbound and outbound IVR and messaging applications that run from premise based environment."
In India, where Phonologies is based, the Reserve Bank of India has made it compulsory to have IVR passwords to authenticate any transactions being carried out over the phone, be it human to human or human to IVR. The Voice business is predicted to show promise in interactive voice and video response, speaker verification, hosting, and outbound dialing and Phonologies has committed itself to this by running a closed beta of its Voice Blaster system in India. Phonologies will also provide Video support for VoiceXML applications by the end of March. The InterpreXer is also available for embedding on telephony boards that cater to eight-, 16-, and 24-port deployments.
About Phonologies
Phonologies is a provider of next generation technologies & solutions for 'self service' telephony applications. Phonologies' software-only technologies are easy to plug-in to business processes and implement open standards that are flexible and easy to manage, resulting in interoperability, lower costs and protection of investments in the long run. Phonologies' flagship product, Oktopous™ powers over 500,000 calls worldwide each day. For more information, visit www.phonologies.com.