Qire, the provider of intelligent voice messaging solutions, has secured funding to support plans for growth. The funding comes from Capital for Enterprise Fund (CfE Fund) managed by Maven Capital Partners.
The investment in Qire made by the CfE Fund will support the company’s growth and development plans as a provider of intelligent voice messaging and data matching services.
Guy Cooper, CEO at Qire, said "The investment by Maven using the Capital for Enterprise Fund will underpin Qire’s organic growth strategy. It provides us with the stability to further develop our position within the utility, financial and healthcare sectors and will help us realise our vision of becoming the UK’s leading supplier of hosted IVM business services. In the current financial environment we are appreciative of the support from Maven and the CfE Fund”.
Andrew Craig, Partner at Maven, said, “Qire is a relatively young business but provides innovative voice messaging solutions to an impressive blue chip client base who are all extremely happy with the services that Qire deliver. The business has also recently signed a significant public sector contract and has numerous other opportunities in the pipeline. The senior management team, led by Guy Cooper, have exciting plans for the business and Maven are delighted to be able to provide this investment from the CfE Fund at a critical time in the company’s development. This again demonstrates the value of the CfE fund in supporting growing UK businesses.”
About Qire (www.qire.co.uk)
Qire is a leading expert in Interactive Voice Messaging (IVM) technology, providing hosted, reliable and secure applications using real speech to communicate with customers.
Qire’s system automates the process of making telephone calls to named contacts, verifying their identity and then routing the call to a live agent, delivering a voice message or leaving a message on an answering machine.
It can be used to confirm appointments, to provide emergency alerts for events such as flooding, to notify times of deliveries or to improve the efficiency of customer contact centres. Information from the contact can be received using speech recognition or using the telephone keypad. Messages can be personalised using real voice recordings and text to speech technology.
The system provides measurable benefits including improvements in clinic attendance rates, reduction in wasted delivery journeys, cost reduction, improved cash flow, productivity gains and customer satisfaction. In addition, the nature of the service allows these improvements to be achieved with minimal or no capital expenditure.