The integration of smartphones into our daily lives and the proliferation of applications for mobile devices has heightened user-expectations for the speed and availability of service. That has created both challenges and opportunities for the speech technology industry.

A distinguished panel of industry experts has been assembled for a timely discussion of "Mobility – A Game-Changer for Speech" on Tuesday, August 9 at the Hilton New York. Four of the speech industry's leading voices will discuss this topic at the 9 a.m. keynote.

Bruce Pollock, vice president for strategic growth and planning at West Interactive; Mike Phillips, co-founder and chief rechnology officer at Vlingo; Mazin Gilbert, executive director of technical research at AT&T; and Vlad Sejnoha, senior vice president and chief technology officer at Nuance Communications, will discuss how mobile devices are dramatically changing how customers interact with businesses. This panel of industry experts will explore how new speech-enabled applications will be used in the future on mobile devices and how voice-user interfaces will be integrated with graphic interfaces.

The panel will examine customer acceptance of voice technology and the role speech-enabled applications play in building effective and efficient customer interfaces. As more people adopt mobile devices as their primary communications tools, voice automation becomes a more critical component, and, as the title of the keynote suggests, a potential game-changer for many businesses if applied effectively.

Now in its 17th year, the annual SpeechTEK Conference and Exposition is the speech technology industry's largest showcase of best-practices and innovations. Corporate leaders and decision-makers, customer service managers, voice interaction designers and developers and end-users will convene August 8-10 at the New York Hilton for three-days of seminars and a trade show featuring the latest products and applications using speech.

David Gergen, senior political analyst at CNN and adviser to four U.S. presidents, is the Monday, August 8, keynote speaker on how businesses can avoid the communications mistakes of government leaders.

SpeechTEK is co-located at the Hilton New York with the annual CRM Evolution Conference and Exposition.

About SpeechTEK

Launched in 1995, the SpeechTEK Exposition and Educational Conference www.speechtek.com and SpeechTEK Europe are recognized worldwide as the industry's premier events focusing on products, services, applications, solutions and innovations using speech technologies. The trade show and educational conferences attract a global network of speech technology providers and enterprise customers who are developing and implementing speech solutions.

About CRM Evolution

CRM Evolution is a premier conference and exposition showcasing the latest ideas and trends in customer relationship management. CRM practitioners, consultants, and other leading voices in the industry meet annually at CRM Evolution to share and discuss the latest ideas, innovations, technologies, services, and solutions from the world's leading companies. CRM Evolution, destinationCRM.com and CRM magazine are properties of CRM Media, a division of Information Today, Inc.

About Information Today

Information Today, Inc., www.infotoday.com, parent company of CRM Evolution, destinationCRM.com, and CRM magazine, SpeechTEK, SpeechTEK Europe, and Speech Technology magazine, is a leading publisher and conference organizer in the field of technology and technology applications in today's enterprise. Information Today publishes CRM magazine, Streaming Media magazine, Speech Technology magazine, KMWorld magazine, Database Trends and Applications magazine, EventDV magazine, and EContent magazine.