Speech Technology Magazine: Industry Press Releases
View Press Releases Add Your Press Release

SpeechTechMag.com provides this section as a service to its readers and customers.


Press releases are subject to approval by the editorial staff of SpeechTechMag.com and may be edited or altered for length and clarity, or to remove unsubstantiated and unverifiable claims.


All content presented within the press release section is that of the submitter. SpeechTechMag.com does not necessarily endorse such content and bears no responsibility or liability for its accuracy.

 
Syntellect CT Connect 7.5 Released
Syntellect's CT Connect Version 7.5 includes a number of new and updated switch supports
Phoenix, AZ (4/1/2009) -

PHOENIX – April 1, 2009 – Syntellect today released Syntellect CT Connect Version 7.5. This release includes a number of new and updated switch supports. To better serve the CTI needs and requirements of the end user, many of the updates for this release were developed in close cooperation with Syntellect’s customer and partner base.

With the release of CT Connect Version 7.5, Syntellect further strengthens its position as the most-used CTI middleware in the world. CT Connect 7.5 adds additional PBX switch support to the product and also includes new releases of PBX switches previously supported:

  • Mitel ICP 3300
  • Ericson MX One
  • Alcatel OmniPCX Enterprise
  • Cisco Call Manager
  • These enhancements are in addition to the improvements and switch updates introduced for CT Connect over the last year (mostly in service pack releases) and include:

  • Support for Ericsson BP250 switch
  • Support for Avaya IP Office switch
  • Support for Nortel BCMSupport for the Asterisk IP PBX
  • Support for newer releases of the Avaya ACM & AES servers
  • As part of the CT Connect 7.5 release, Syntellect is also introducing changes to the licensing model, which will allow us to better address market requirements for, both the small user as well as the multi thousand port users.

    About Syntellect

    At Syntellect, we help our customers create, maintain and continuously improve superior end-to-end service for their customers - personalized service that values their preferences from the way they contact a business, to the level of help desired.   We measure our success by our ability to implement and continuously support solutions for our customers. With two decades of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the utilities, financial services, government, high-technology, help desk, consumer products, and healthcare industries.

    Syntellect is headquartered in Phoenix, with additional offices in North America and the United Kingdom. For more information about Syntellect, Inc. visit www.syntellect.com

     

     

    Syntellect
    Editorial Contact:
    Bruce Petillo
    602-789-2755
    bpetillo@syntellect.com



    MarketPlace - Sponsored Links
    ITIResearch.com
    A collection of market research and reports for executive management and business & IT professionals