Articles
It’s Time to Cross Speech Tech’s Annoying Valley
Moshe Yudkowsky //
12 Apr 2023
Face it: IVR systems are almost all annoying.
Has Speech Crossed the Uncanny Valley?
Leonard Klie //
06 Apr 2023
People no longer see humanlike speech as too creepy. The question is whether that will last.
Attack of the Smart Bots
Moshe Yudkowsky //
06 Dec 2022
AI-powered bots paired with TTS could be used for nefarious purposes.
Reality Isn’t Sci-Fi—It’s More Startling
Moshe Yudkowsky //
19 Oct 2022
Speech tech, like all tech, keeps getting more mind-blowing.
Designing a Speech Interface? Learn From Web Design Fails
Moshe Yudkowsky //
02 Dec 2021
The annoyances and mistakes on websites can provide valuable lessons.
Designing a Web Site? Learn from the Speech Business—Please!
Moshe Yudkowsky //
25 Feb 2021
Contact centers, whether with human or automated attendants, have a lot to teach corporate websites about usability.
How Can Speech Technology Help?
Moshe Yudkowsky //
01 Aug 2020
Looking at all the ways speech recognition can step up amid the pandemic
5G Presents Opportunities for Everyone, and That’s the Problem
Moshe Yudkowsky //
07 Feb 2020
It's a landmark for the enterprise—including criminal ones
Will This Security Innovation Make Biometrics Obsolete?
Moshe Yudkowsky //
28 Oct 2019
Public/private key cryptography relies on an exchange of unique data. Will this latest innovation change the way we think about security and make biometrics obsolete and create problems for the speech industry?
Will Speech Technology Keep Speech Free?
Moshe Yudkowsky //
29 Apr 2019
The technology is magical, but can be misused