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Convergys Corporation
201 East Fourth Street
Cincinnati OH 45202-4206
USA

PH: 800-344-3000
FAX:
Contact: marketing@convergys.com
Visit their Web site: www.convergys.com
Profile

For over 30 years, Convergys has provided industry-leading technologies and services that balance customer satisfaction with cost reduction. We offer Intelligent Self-Service, Intelligent Notification, On-Demand Voice Authentication, and Customer Analytics solutions, along with award-winning Professional Services, to help our clients reduce costs, increase revenue, and enhance the overall customer experience.

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Articles Mentioned

Convergys to be Acquired by SYNNEX Corporation

Convergys Corporation, a global provider in customer experience outsourcing, announced that it has entered into a definitive agreement under which SYNNEX Corporation.
Speech Technology Digest, Posted 29 Jun 2018

SpeechTEK 2018: Designing Voice for Accidental Narcissists

It's time to stop iterating and start innovating when it comes to customer experiences.
Speech Technology News Features, Posted 10 Apr 2018

Voice Biometrics Should Be Part of a Larger Strategy, Experts Contend

Blending biometrics with other security methods can help prevent contact centers from fraud, Speech Technology webinar participants contend.
Speech Technology News Features, Posted 09 Jan 2018

Strong Growth Expected in the IVR Market

MarketsandMarkets eyes steady growth for interactive voice response technology through 2023.
Speech Technology News Features, Posted 04 Sep 2017