Speech Technology Magazine

Speech Technology Vertical Markets Guide
Genesys
2001 Junipero Serra Blvd.
Daly City CA 94014
USA

PH: 888- GENESYS
Visit their Web site: http://www.genesys.com
Profile

Social media and mobility are radically changing how we live and communicate. The way consumers experience your brand is changing as well. Yesterday’s customer service solutions won’t meet the demands of today’s digital consumers, who increasingly control the conversation.

The customer experience you deliver has never been more strategic to your business. Companies that don’t get it right won’t survive this new reality. Those who do have a tremendous opportunity to provide the fast, simple, satisfying brand experience today’s consumers expect. An experience that leads to increased sales, greater loyalty, and stronger connections with your customers.

Genesys is driven by our cause to help companies of all sizes create engaging 1 to 1 customer experiences. We do it by applying a relentless focus on the consumer perspective of the customer experience – and the impact it has on your business. Genesys works with its customers and partners worldwide to deliver the experience that today’s digital consumers want. It all adds up to one seamless customer conversation.

Recommended Links: 

Request a Demo:             http://www.genesyslab.com/request-a-demo/landing-page.aspx

Contact Us:                      http://www.genesyslab.com/general-pages/contact-us.aspx

On-Demand Webinars:     http://www.genesyslab.com/news-and-events/webinars-index.aspx

Customer Stories:             http://www.genesyslab.com/customer-stories/index.aspx

Genesys Blog:                   http://blog.genesyslab.com/

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Articles Mentioned

Empyrean Leverages Genesys Technology

The human resources technology and services company has turned to Genesys to deliver consistent customer experiences across communication channels.
Speech Technology Digest, Posted 30 Sep 2014

GIA Predicts Robust Growth for Speech

Speech tech market projected to top $30 billion by 2010, according to Global Industry Analysts.
Speech Technology Digest, Posted 23 Sep 2014

On SpeechTEK's Third Day, Hollywood Challenges the Industry

Pop culture has been both a help and a hindrance to the perception of the speech industry, panelists contend.
Speech Technology News Features, Posted 21 Aug 2014

On SpeechTEK's Second Day, the Future Is on Display

Conference speakers bring light to technologies that are no longer science fiction.
Speech Technology News Features, Posted 20 Aug 2014

The 2014 Speech Luminaries

Feature, Posted 31 Jul 2014 - Fall 2014 Issue