TuVox provides mission critical IVR hosting and managed services to companies who envision voice automation as a strategic part of their customer experience. Since 2000, TuVox has become synonymous with superior caller experience. Throughout it’s history TuVox has delivered IVR solutions that have both revolutionized how people use the phone and mobile devices to access information, solve problems and transact business and achieved the expected business outcome for its clients.

TuVox is the industry’s leading innovator of speech applications having won three consecutive SpeechTek Most Innovative Solutions awards. TuVox’s Voice User Interface Design Center is the driving force behind many of the world’s most advanced implementations of voice response technology; such as:

• the first personalized IVR travel experience at American Airlines
• the speech industries most advanced natural language routing application at Telecom New Zealand
• the first application of IVR for automated technical support at companies such as Acer and Canon.

TuVox On Demand applications can be deployed within ninety days, without capital investment and include:

• intelligent routing
• identification and verification
• self-service
• outbound
• mobile

TuVox On Demand applications are available as configurable solutions for industries such as banking, financial services, insurance, communications, consumer electronics, technology, utilities, entertainment, healthcare, publishing, retail and travel.

TuVox’s managed services offerings and Continuous ImprovementProgram ensure that TuVox clients realize their expected return on investment and overall business outcome. TuVox forges strong, long term relationships with its clients based accountability, measurable results and mutually aligned objectives.