Speech Technology 2008 Vertical Market Guide
TuVox, Inc.
19050 Pruneridge Avenue
Cupertino CA 95014
USA

PH: 1-408-625-1617
FAX: 1-408-635-1770
Contact: nezzo@tuvox.com
Visit their Web site: http://www.tuvox.com
Products
Profile

Since 2000, TuVox has become synonymous with superior caller experience. TuVox customers achieve improved customer retention and increased revenue through innovative combinations of technology and live agent service. TuVox leverages customer investments in next-generation technology with a choice of hosted or premise deployment, as well as self-managed or vendor-managed services.

This company is listed in the following categories:
Call CentersConsumer ElectronicsFinancial Services/InsuranceHealthcare/Pharmaceuticals
Professional ServicesRetailTechnologyTelecommunications
Travel/TransportationUtilities
Articles Mentioned
The 2008 Implementation Awards
Recognizing four user companies that garnered impressive returns as a direct result of the speech deployments.
Feature, Posted 22 Aug 2008 - September 2008 Issue
New Module Makes Each Call PersonalListen to this article in TTS, powered by Loquendo
TuVox releases a Personalization Module that tracks customer interactions to help repeat customers get faster service.
News Feature, Posted 14 Aug 2008
TuVox Ramps Up Design Center
Walter Rolandi joins the firm to lead new benchmarking and usability services team.
Industry News, Posted 26 Jun 2008
Genesys Opens the Customer Front Door
Partners and enterprises are already lining up for the latest contact center technology.
FYI, Posted 01 Jun 2008 - June 2008 Issue
Moving the Conversation Forward
Don't harp on errors that can be resolved later.
Talking Tech, Posted 01 May 2008 - May 2008 Issue
... Read More Articles Mentioned
 


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